How to Use the Tour Staff Section

In SafariOffice, you can add tour staff, such as guides or drivers, to a tour using the Tour Info tab on a Request. This feature is especially useful when using the SafariBuddy App, as clients will see the staff listed as part of their tour experience.

You control how much information is shared and when it becomes visible to the client.

Note: Tour staff are not SafariOffice users. They don’t get access to the system and do not count towards your user count or subscription.

Step 1: Add a Staff Member to Your Library

To add staff to your account, follow these steps:

1. Go to Content Library > Company Content >  Tour Staff

2. Click "Add Staff Member"

3. Fill in at least the first name. Other fields are optional.

   • If you include contact details (e.g., phone or email), these will be shown in the SafariBuddy App.

     • If you prefer not to share contact details, simply leave those fields empty.

   • Adding a profile photo is optional but recommended—make sure it’s professional and representative.

4. Click "Save" to complete.

You can always make changes to the staff member's details here. Simply click the member or use the three green dots at the end of the row.

Step 2: Add Tour Staff to a Specific Tour

Once a staff member is in your library, you can assign them to a tour as follows:

1. Open the relevant Request and go to the Tour Info tab.

2. Scroll to the Tour Staff section and click "Add Tour Staff"

3. Select the staff member(s) you want to assign to the tour.

4. Click "Apply"

5. The selected staff will now be linked to the tour, and clients will see them in the SafariBuddy App.

You can add staff at any time, even shortly before the tour starts. Once added, the App will sync automatically, and the client will see the update.

To remove a staff member from a tour, use the three green dots next to their name and select "Delete".

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