How to Cancel a User Account Subscription

Learn how to cancel a user account or remove a team member from your SafariOffice.

Managing your team on SafariOffice is flexible. As an admin, you can cancel subscriptions for individual user accounts at any time.

  1. Go to your user accounts: Setting > Subscription & User Accounts > Users

  2. Click the 3 buttons on the user account you want to end the subscription for.

  3. Click 'Cancel User Account Subscription' at the right bottom of the window.

  4. Optionally choose if the user will keep access to their account until the cancellation date or not.

  5. Click 'Confirm Cancellation' to finalize your cancellation.

  6. The subscription will be canceled from the next renewal date.

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💡 Having 2 user accounts is always FREE. If after canceling user account(s), only one or two active users are left, you will incur no extra charges at the next renewal date. 

Related Articles

How to Add and Resend a New User Invite

Here is how to send an invite to a new user and also resend an invite.

How to Reactivate a Subscription for a User

Learn how to reactivate a subscription for a cancelled user.

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