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How to Contact us

Contact options for SafariOffice Support.

We are here to ensure your platform runs smoothly so you can focus on creating incredible experiences for your guests. In this article, you will learn the most efficient ways to get in touch with our team for technical assistance or account inquiries.

How to Contact SafariOffice Support

We are here to ensure your platform runs smoothly so you can focus on creating incredible experiences for your guests. In this article, you will learn the most efficient ways to get in touch with our team for technical assistance or account inquiries.

Using the Help Widget

The fastest way to reach a Product Specialist is directly through the platform.

  1. Locate the Help Widget in the bottom left corner of your screen.

  2. Click the Widget icon to open the widget

  3. Select the Message tab.

  4. Click ‘Send Us a Message’

  5. Chat with Twiga AI or leave a message for a team member.

Sending an Email

If you prefer to communicate via email, you can reach our support desk at any time.

  • Email us at: [email protected]

  • We monitor this inbox during business hours on weekdays.

  • SafariOffice aims to respond to most inquiries within 24 hours.

Priority Support & Consultancy

We offer specialized support tiers based on your subscription.

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💡 Tip: PRO users receive priority in the support queue. If you are a PRO subscriber, you can also book one-on-one consultancy calls.

Company Information

If you need our official details for your records or wish to follow our journey, you can find them below.

Office Address:

SafariOffice BV

Veemarktkade 8 – Unit 6245

5222 AE ‘s-Hertogenbosch

The Netherlands, Europe

Administrative Details:

  • General Inquiries: [email protected]

  • Dutch Chamber of Commerce: 777 332 15

  • EU VAT Number: NL 861 115 454 B01

Find us on Social Media:

  • Instagram

  • Facebook

  • LinkedIn

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Learn about the support widget. A powerful support tool that can help you whenever you get stuck or want to learn more.

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